Posts Tagged ‘ SaaS ’

Is It Time to Stop Making Excuses for Cloud Outages? (BizTechMagazine)

Is It Time to Stop Making Excuses for Cloud Outages? (BizTechMagazine)

  Ricky Ribeiro (@ricktagious) of BizTech Magazine (@BizTechMagazine) has penned a few thoughtful comments on my latest blog, Time To Stop Forgiving Cloud Providers for Repeated Failures: Some cloud pundits say, “Hey, no technology is up all the time. Deal with it and plan for outages.” But Andi Mann, vice president of strategic solutions at CA Technologies, says enough is enough when it comes to excusing cloud outages. In a bold post on his blog, Mann strikes back at the notion that downtime is inevitable in IT. You can read the whole article over at BizTech Magazine online -  http://www.biztechmagazine.com/article/2013/01/it-time-stop-making-excuses-cloud-outages    

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Time To Stop Forgiving Cloud Providers for Repeated Failures

Time To Stop Forgiving Cloud Providers for Repeated Failures

For a long time now, cloud pundits – service providers, boosters, analysts, vendors, and other mostly vested interests – have stood behind a curtain of “downtime happens, design for failure” when assessing cloud outages. It seems that with every new failure, the self-styled clouderati repeatedly implore IT leaders to believe that, despite what we are seeing with our own eyes on an almost weekly basis, cloud providers are better at IT than you are. Over and over, the pundits’ response is a yet another chorus of, “Pay no attention to that man behind the curtain!” Rather, CIOs and others are implored to simply trust the great and powerful Oz (or is that ‘Aws’?) to provide better uptime than their own in-house IT services.

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10 Ways IT Can Own Cloud Decisions

10 Ways IT Can Own Cloud Decisions

How IT leaders can bring the true value of cloud computing to their organizations. Much of the hype surrounding cloud computing is causing confusion among enterprise IT looking to cloud to solve problems and hoping not to introduce more. Unfortunately several sources ranging from industry experts to news articles to well-known technology evangelists seem to be providing more questions around cloud than answers. IT needs some clarity and guidance to ensure their cloud endeavors produce the promised benefits. To be certain, the public cloud is a fantastic thing. It has a role to play for consumers, and even for many businesses (what’s wrong with using Gmail or Google Apps for your business?). And cloud computing for business, government, and other organizations is, without doubt, the future of IT. But we need to have at it with eyes wide open. Here are ten things IT needs to do to take ownership of…

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The CMO doesn’t want to be in charge of IT either

The CMO doesn’t want to be in charge of IT either

Over at GigaOm last week, the excellent Barb Darrow (@gigabarb) put out a short and provocative article, “Do you really want your CMO in charge of IT?” In it, Barb cites research from Gartner, as well as interesting insight from GigaOM Pro analyst Jo Maitland (@JoMaitlandSF), and InterArbor analyst Dana Gardner (@Dana_Gardner). Barb quotes me too – you should check out the article. I’ll wait for you!  As you can see, Barb rightly points out that SaaS is a big part of this change, accounting for much of the additional technology spending by marketing leaders. There is also new spending by marketing on tablets and mobile applications, and on customer-facing technologies like point-of-sale marketing, e-commerce systems, channel management, and web site development.

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Do you really want your CMO in charge of IT? — Cloud Computing News

Do you really want your CMO in charge of IT? — Cloud Computing News

Over at GigaOm today, the excellent Barb Darrow (@GigaBarb) put out a very interesting article on the changing role of IT pruchasing, especially in the age of consumerization and cloud. We had a chat on Twitter and email and she thought it was worth quoting me! *blush*. Here is the Readers Digest version: On Tuesday, the Gartner projection that in five years, the CMO will spend more on IT than the CIO, cropped up several times at Salesforce.com’s Dreamforce show … those mentions prompted an impromptu Twitter poll about whether it’s a good idea to have CMOs buying IT. The results were mixed. “I see many CMOs using cloud-based services for marketing automation, response analytics, reputation management, content management, social media marketing and even application development,” said Andi Mann, a former analyst who is now VP of strategic solutions for CA. … As Mann points out: Bottom line – for…

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New cloud realities emerge | ITWeb

New cloud realities emerge | ITWeb

Ahead of my coming trip to South Africa, I was interviewed for the excellent ITWeb on the new realities of  cloud computing. Check it out: Cloud computing has delivered on its promises – and then some. But for the early adopters, there have been a few surprises along the way. This is according to Andi Mann, VP of Strategic Solutions at CA Technologies. Mann says he sees customers daily who have realised some – or even all – of the promises of cloud, including cost reduction, faster time-to-value, easier management and improved mobility. “That said, it is not always easy, the results are not always as expected, and they don’t always happen straight away. For example, many of my customers have found that while they are getting fantastic speed and efficiency benefits from cloud, the cost reduction is nowhere near what they expected. Others are finding the ongoing operation and…

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Survivor: CIO Edition CeBIT Australia

Survivor: CIO Edition CeBIT Australia

I was thinking about the issues I will present at CeBIT Australia, and thought I would jot some thoughts down. The people at CeBIT thought it was interestign enough to publish in its entirety. How cool is that!? So here is the setup: I keep hearing how cloud computing will kill the CIO. Articles, posts, and tweets claim “the CIO is dead,” done in by SaaS, IaaS, PaaS, virtualization, and the increasing commoditization of IT resources. IT budgets are being cut (again!), but IT spending overall is going up, according to both IDC and Gartner. IT is denied budget because the business units themselves are getting the budgets. Marketing is controlling social media, not IT. Sales are controlling Salesforce.com, not IT. The business units have the budget to establish mobile solutions using cloud services, not IT. Moreover, users are increasingly opting for free or low-cost solutions (such as Google Docs,…

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Real-World Applications for the Private Cloud

Real-World Applications for the Private Cloud

Not surprisingly, since the release of my new book, Visible Ops – Private Cloud, I have been talking with a lot of people about how to deploy private cloud, where to start, what to avoid, etc. So far, the most common question has been, “What type of existing workloads are organizations putting into private cloud environments today – and what are they avoiding?” So I thought I would jot down some of my answers, specifically related to ‘cloud-migrant’ services, as opposed to ‘cloud-native’ services – and without getting too hung up on whether the use cases are 100% cloud or not! One recurrent use case is to provide dynamic desktop allocation, especially for education and projects use cases. A number of schools, universities, training centers, and even some larger enterprises, have adopted private cloud to allocate servers, clients, applications and data for reusable desktop systems. This seems especially prevalent for…

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A Service Taxonomy for Cloud Choices

A Service Taxonomy for Cloud Choices

I have been talking with many CIOs for some time about strategic adoption of cloud solutions. A key step in these conversations is always the review of the portfolio of services they provide to business users, so they can choose which clouds to adopt and why. This has led me to describe a high-level taxonomy that segments the service portfolio according to the different cloud requirements, capabilities, and approaches in different types of applications and services.

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Why Large Enterprises Need Public Cloud Too

Why Large Enterprises Need Public Cloud Too

In several recent posts, I have concentrated on the benefits of private cloud for large enterprises. For example: Hitchhiker’s Guide to the Cloud: The Evolutionary Path The cost benefit myth of the public cloud Launching my first book – Visible Ops Private Cloud Public Cloud Computing is NOT For Everyone However, I want to be very clear about something: Public cloud offers great benefits, even – or especially – for large organizations. Public cloud may well be the only IT architecture ever needed for most small organizations, many startups, and some emerging enterprises. Why build even a server cupboard, let alone a data centre, if you don’t need to? And many of these organizations will never need to. However, even large enterprises should use public cloud. It certainly offers substantial benefits for large enterprises too, including: cost reductions – avoiding any upfront spend on hardware can drive down the cost…

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Launching my first book – Visible Ops Private Cloud

Launching my first book – Visible Ops Private Cloud

Today is a very exciting day for me. After many months of blood, sweat, and tears, today we are finally launching a brand new book that I co-wrote (alongside a couple of amazing people – Kurt Milne and Jeanne Morain), called Visible Ops Private Cloud: From Virtualization to Private Cloud in 4 Practical Steps. I am certainly excited because this is my very first ‘real’ book – a hard-copy print volume (Kindle and PDF versions will be available soon too), available for purchase on Amazon.com and ITPI.org, with a real ISBN and everything! But that is not the only reason. I am excited to be working with the book’s publisher, the IT Process Institute. The ITPI is a renowned independent research organization “that exists to support the membership of IT operations, security, and audit professionals” with a  mission “to identify practices that are proven to improve the performance of IT…

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